Rental and Production

Rental Manager - Cleveland

Solon, Ohio
Work Type: Full Time

Rental Manager

The rental manager will be responsible for the inside sales process, which begins with helping clients determine their rental needs, creating an accurate equipment order, and following through to ensure the order is successfully executed.  This position requires immense attention to detail in the sales process, as well as internally through the management of rental inventory fulfillment needs.  They must provide excellent customer service for our clients, but also work well with the rental shop operations personnel to maintain a productive and profitable rental shop.  The ideal candidate will have excellent time management, multi-tasking, communication and issue resolution skills. 

Duties and Responsibilities:

Handles inside rental sales via incoming calls and website requests

Manages and fulfills their office’s rental inventory overbookings via interoffice transfers and subrentals

Works with Shop Management to ensure seamless transition from an order sale to the order fulfillment by rental shop personnel

Assists with their office’s R&P payroll including labor invoice entry

Works directly with Operations to maintain accurate rental inventory

Assists with outside sales support as needed

Works with other departments/offices to ensure “One VLS”

Qualifications and Education:

Bachelor's degree in technical theatre or commiserate experience in the lighting industry

Strong communication and collaboration skills

Experience with rental management software (IntelliEvent preferred)

Knowledge of theatrical and entertainment products and services

Good customer service skills


  • Safe driving record

Vincent Lighting Core Values:

  • Do the right thing
  • Own it
  • Customer Driven
  • Creative problem solutions

Vincent Lighting Systems’ core focus is to create customers for life while creating entertainment technology solutions

Vincent Lighting Systems is an equal opportunity employer (EOE) and a drug-free workplace.

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